If you’re thinking of a career with a retailer, you couldn’t think much bigger than M&S. We’re the largest and most trusted in the UK, with a massive range of merchandise to manage. Someone has to take stock of each department: poring over the latest sales numbers and making sure everything arrives in the right place at the right time. That someone could be you.
From sizing up the Shapewear section in Lingerie, to checking that our Menswear suits demand, you’ll analyse market trends and act on your instincts to advise our buyers on the products that will become best-sellers. It’s a vital role for the success of M&S, so picking apart data has to be of genuine interest to you.
You’ll start as a Graduate Trainee Assistant Merchandiser, involved in all aspects of the job from analysing sales to planning new ranges. We are big believers in learning while you’re earning so you’ll be hands-on as soon as possible. You’ll also be assigned a seasoned buddy to guide you through the Merchandising maze, plus full training on day-to-day systems.
After approximately one year, we hope you’ll be ready for an Assistant Merchandiser role. Then as you take on more responsibility you’ll move up to be a fully-fledged Merchandiser, in charge of a whole area.
A merchandising, analytical or business-related degree is ideal, although we’ll consider other courses if you have retail experience. For dealing with suppliers, you’ll need to be good at getting along with people and explaining your thoughts. You’ll also need to be confident and organised, as things can get hectic in Merchandising. But the right people love it.
Head Office (London)
12 - 18 months' training
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Learning and Development
We've plenty of learning opportunities both in store and at our Support Office, which vary according to your scheme. Whether you’re managing people in store, or a valued member of a Support Office team, you’ll be learning while you earn, shouldering real responsibilities and helping to tackle the ever-changing issues of the day. You will be given a specific area of responsibility or a project to manage yourself fairly early on - say yes, it's a great chance to shine.
While we‘ll provide the training tools and opportunities, it’s up to you to take advantage of them. You’ll be expected to use your initiative to identify learning needs specific to you – and have the motivation to meet these needs.
Theory's all well and good, but few plans survive contact with the customer. If you’re based in Support Office, you'll get hands-on, in-store experience through our store attachment programme. Depending on your graduate programme the attachment could be anything from one week to three months.
Corporate Learning Programme
Our cutting-edge workshops will hone your business abilities, ranging from skills foundation and competency training to full-on project management.
We're investing heavily in smarter technology to achieve our vision of becoming the world's most successful multi-channel retailer. So we'll invest plenty of time with you to ensure you receive all the right technical training.
We will support you throughout your career at M&S and, with role-specific training, help you reach your goals.
Unlike many companies, M&S performance management isn't just a case of us saying jump higher. We ensure your achievements are recognised, your feedback is heard and, of course, that your career is progressing. After all, M&S only performs well when we all do.
Depending on the area of the business you join, you could have the opportunity to work towards professional qualifications to enhance your career progression with M&S.